Frequently Asked Questions

Q: Do you have a minimum collection quantity?

A: No, for us, no job is too large or too small.

Q: Is there a time limit on when the sacks have to be collected?

A: No, there is no time limit on when collection has to be made.

Q: What weight do your shred sacks hold?

A: Our shred sacks hold a maximum of 15kg.

Q: Do I need to remove staples, etc?

A: No, all you have to do is put the documents in the locked containers provided. Paper clips, plastic wallets, lever arch files, staples or binder clips – the machines we use can handle that.

Q: What size are your Shred Sacks?

A: Our shred sack dimensions are:
 - Paper Sacks – 84cm high * 43 cm wide. Max fill line is 56cm high.
 - Media Sacks – 100cm high * 60cm wide. Max fill line is 67cm high.

Q: What is the maximum size and weight for customer boxes and sacks?

A: Each sack must not exceed 15kg.
Each box must not exceed 15kg or 2 cubic feet (38cm x 38cm x 38cm).

Q: Do you offer services for residential or just office documents?

A: We offer services for residential customers and businesses. We can also offer a drop-off service at our depots, please contact us for more information.

Q: What is your destruction process?

A: Our shredding process involves us air blending your shredded confidential waste paper with other papers through a chopper fan to a specific blend, that is then baled into tightly packed bales, each approximately weighing 1 tonne, using pressures in excess of 100 tonnes.

Q: Once I have received the sacks and filled them, how long do I wait for a collection?

A: We always aim to collect your sacks within 3 working days.

Q: What happens to my paper once it has been securely destroyed?

A: Your paper is recycled into branded paper or washroom hand towels.

Q: What time will my collection be?

A: Collection will be made between 9am - 5pm on the agreed date.

Q: Are your services environmentally friendly?

A: Yes. We are committed to reducing any negative impact we have on the local and global environment. For example, all the paper we collect is recycled.

Q: My documents are highly confidential. Are your services secure?

A: Yes. We make sure your documents are secure when they are in transit, and when they at our shredding centres waiting to be destroyed.

Q: How do I know your shredding services are good quality?

A: Because all our work is carried out in accordance to BS EN 15713, the standard which gives businesses a framework to manage and control the destruction of any confidential material destruction they hold, ensuring that it is disposed of securely and safely.

Can’t find an answer to your question? Give us a call or drop us a message and we will get you the information you need:
Email: info@shreddingco.co.uk
Phone: 01708 892 700